Chapters in this book

1. Frontmatter I
2. FOREWORD VII
3. PREFACE XIII
4. ACKNOWLEDGMENTS XV
5. CONTENTS XVII
6. PART I: THE PUBLIC LIBRARY'S HONORABLE PAST
7. 1. WHAT IS THE PUBLIC LIBRARY? 3
8. 2. BACKGROUND AND TRADITION 9
9. 3. THE LIBRARY MOVES OUTSIDE ITS WALLS 23
10. 4. THE LIBRARY IN THE COMMUNITY 38
11. 5. FUNDAMENTALS OF PUBLIC LIBRARY SERVICE 48
12. PART II: THE PUBLIC LIBRARY TODAY
13. 6. A CIVIC INSTITUTION 57
14. 7. THE LIBRARY'S BUSINESS 74
15. 8. PROFESSIONAL LIBRARIANSHIP 86
16. 9. A SOCIAL INTELLIGENCE CENTER 102
17. 10. YOUNG PEOPLE AND THE LIBRARY 112
18. 11. THE PUBLIC LIBRARY AND CONTINUING EDUCATION 118
19. 12. THE PUBLIC LIBRARY IN ACTION 127
20. 13. ACHIEVEMENTS AND FAILURES 137
21. PART III THE PUBLIC LIBRARY OF TOMORROW
22. 14. FUTURE DIRECTIONS 151
23. 15. EXPANSION 159
24. 16. THE PUBLIC LIBRARY AND SCHOLARSHIP 169
25. 17. A PEOPLE'S UNIVERSITY 177
26. 18. PROFESSORS OF BOOKS 187
27. 19. NEW TOOLS AND MODES 196
28. 20. BOOKS AND PEOPLE 202
29. 21. LEADERSHIP 208
30. APPENDIX A 215
31. APPENDIX B 219
32. APPENDIX C 221
33. INDEX 223