Chapters in this book

1. Frontmatter i
2. Contents vii
3. Prologue: The Shareholders Managers Deserve 1
4. PART I: Why Quality?
5. 1 Meet the Quality Shareholders 11
6. 2 Comparative Advantages 24
7. 3 Competitive Advantages 40
8. PART II: Quality Engagement
9. 4 The Corporate Message 53
10. 5 Annual Letters 66
11. 6 Annual Meetings 75
12. 7 Quality Quarterly Contact 84
13. 8 Useful Metrics 93
14. 9 Capital Allocation 100
15. 10 Trackers and Spins 113
16. PART III Pivot Points
17. 11 Director Selection: Stewards, Advocates, or Walkovers? 125
18. 12 Managerial Performance: The Overpaid and Underpaid 139
19. 13 Shareholder Voting: One Each, Dual Class, or Quality? 149
20. Epilogue: Getting Indexers and Activists Going Quality 163
21. APPENDIX A Research, Method, and Names 165
22. APPENDIX B. Selected Quality Shareholder Statements 185
23. Acknowledgments 205
24. Notes 207
25. Index 235