Chapters in this book

1. Front Matter i
2. Contents iii
3. List of tables and boxes iv
4. Foreword vi
5. Acknowledgements vii
6. List of abbreviations viii
7. Introduction 1
8. History 5
9. From indirect to direct payments I: Legislation 19
10. From indirect to direct payments II: guidance and extension 33
11. The progress of direct payments 49
12. The experiences of different user groups 63
13. The advantages of direct payments 85
14. Possible difficulties 99
15. Practical issues 125
16. Conclusion: implications for community care 137
17. Bibliography 141
18. Appendix: Useful resources 161
19. Index 165