Bristol University Press
2 The Public Sector and the Pandemic: The State of Knowledge
-
Barbara Czarniawska
, Josef Pallas and Elena Raviola
Abstract
To understand how the public welfare sector responded to the pandemic, it is first necessary to describe the conditions under which professions and occupations in this sector worked before COVID-19 struck. The review of previous research literature in this chapter indicates that the way in which state and municipal welfare organizations limited the use of employees’ professional knowledge and skills left little room for preparedness to act outside the framework of formal routines, structures and working methods.
Abstract
To understand how the public welfare sector responded to the pandemic, it is first necessary to describe the conditions under which professions and occupations in this sector worked before COVID-19 struck. The review of previous research literature in this chapter indicates that the way in which state and municipal welfare organizations limited the use of employees’ professional knowledge and skills left little room for preparedness to act outside the framework of formal routines, structures and working methods.
Chapters in this book
- Front Matter i
- Contents v
- List of Figures and Tables vi
- About the Authors vii
- Acknowledgements ix
- Preface x
- In the Shadow of the Pandemic 1
- The Public Sector and the Pandemic: The State of Knowledge 10
- Waking Up to a New World 19
- The New, the Old and the New Old 38
- Working in the New Normal 48
- The Pandemic Comes in Waves 57
- Making Magic 63
- School: A Profession with Multiple Responsibilities 72
- Librarians, Libraries and Social Mission during the Pandemic 88
- Courts and the Pandemic – Virtual Trials and Algorithmic (In)justice 102
- Organizing Welfare under Extraordinary Circumstances 114
- Pandemicracy 124
- Epilogue 129
- Commentaries on Method for Chapters 9 and 10 133
- Details of Field Work 136
- Notes 139
- References 141
- Index 151
Chapters in this book
- Front Matter i
- Contents v
- List of Figures and Tables vi
- About the Authors vii
- Acknowledgements ix
- Preface x
- In the Shadow of the Pandemic 1
- The Public Sector and the Pandemic: The State of Knowledge 10
- Waking Up to a New World 19
- The New, the Old and the New Old 38
- Working in the New Normal 48
- The Pandemic Comes in Waves 57
- Making Magic 63
- School: A Profession with Multiple Responsibilities 72
- Librarians, Libraries and Social Mission during the Pandemic 88
- Courts and the Pandemic – Virtual Trials and Algorithmic (In)justice 102
- Organizing Welfare under Extraordinary Circumstances 114
- Pandemicracy 124
- Epilogue 129
- Commentaries on Method for Chapters 9 and 10 133
- Details of Field Work 136
- Notes 139
- References 141
- Index 151