Chapters in this book

1. Front Matter i
2. Contents iii
3. List of figures and tables iv
4. Acknowledgements v
5. Preface viii
6. Introduction 1
7. 1 Five principles for the welcoming city 29
8. 2 Developing a shared narrative of welcoming 61
9. 3 Supporting and driving inclusive economic growth 93
10. 4 Connecting communities 128
11. 5 Mainstreaming and building inclusive public services throughout the city 168
12. 6 Encouraging civic participation, empowerment and representation 218
13. Conclusion 265
14. References 272
15. Index 310