Chapters in this book

1. Frontmatter i
2. Contents v
3. List of tables, figures and boxes vi
4. Glossary and authors’ note viii
5. one Introduction 1
6. two History – why direct payments and personal budgets are different from what went before 5
7. three Direct payments – where they came from and how they developed 23
8. four The lessons of direct payments – how they spread and what they achieved 43
9. five Personal budgets – where they came from and why they matter 69
10. six The lessons of personal budgets – how they spread and what they achieved 93
11. seven The advantages of direct payments and personal budgets 113
12. eight Possible barriers 129
13. nine Conclusion – implications for community care 171
14. References 175
15. Index 199