Chapters in this book

1. Frontmatter i
2. Preface v
3. Contents vii
4. Prologue: Of Technological Visions and Democratic Politics 1
5. I. Descriptions of the Developing Systems by Their Advocates
6. Introduction 15
7. A. The Databank and Information Systems Route
8. Detroit’s Social Data Bank 30
9. The “Logic” Information System 35
10. The New York State Identification and Intelligence System 40
11. The United Planning Organization’s Social Databank 47
12. B. The Management Science Route
13. PPB and Vietnam 55
14. PPB in New York State 59
15. PPB in Cities 63
16. Program Budgeting for the State Department 69
17. Systems Analysis in East Lansing 76
18. Systems Analysis in the Pentagon 81
19. Putting Operations Research to Work 86
20. The Systems Approach to Social Problems 93
21. Congress Needs the Systems Approach 99
22. System Development Corporation 105
23. TRW (Thompson-Ramo-Wooldridge) Systems 126
24. The RAND Projects in New York City 131
25. California Hires the Aerospace Companies 139
26. II. “Control Technology” in a Democracy: The Broad Socio-Political Debate
27. Introduction 149
28. How Technology Will Shape the Future 152
29. Moving into a Technetronic Society 161
30. The Great Refusal of Technetronic Society 168
31. Technology’s Uninvited Guests 175
32. Policy Problems of a Data-Rich Civilization 187
33. Humanizing a Technological Society 198
34. The Need for New Constitutional Controls 207
35. Computing Power in Real Time 214
36. A Public Philosophy for Real Time Information Systems 222
37. III. The Information Function in Organizational Decision-Making
38. Introduction 239
39. Information Systems and Social Knowledge 241
40. A Bull’s Eye View of Information Systems 250
41. Management Misinformation Systems 264
42. Distinguishing Statistical and Intelligence Systems 272
43. The Road from Information to Knowledge 277
44. IV. Emerging Information Systems: The Policy Debates
45. Introduction 289
46. A. Databanks
47. Democratic Participation and Technological Planning 291
48. Civil Liberties Issues in Public Databanks 301
49. The Political Payoffs in Urban Information Systems 311
50. Why There Are No Urban Information Systems Yet 322
51. A Model for Urban Information Systems 328
52. Trends and Directions for Urban Information Systems 336
53. B. Management Science Techniques
54. The New Systems Budgeting 357
55. PPB for Police Forces 375
56. PPB and the Complexities of Foreign Affairs 383
57. Two-and-a-Half Cheers for Systems Analysis 395
58. When California System-Analyzed the Welfare Problem 409
59. Systems of Power and the Power of Systems 419
60. Defense Systems Approaches in the Civil Sector 432
61. Systems Experts: Foxes in the Henhouse 444
62. The Cities Can’t Pay for Aerospace Work 451
63. Systems Analysis and the Liberal Establishment 456
64. Bibliography Index
65. Bibliography 463
66. Index 483