Chapters in this book

1. Frontmatter i
2. Preface v
3. Contents xi
4. 1 Statement of the Problem 1
5. 2 A Framework for Explaining the Behavior of Organizations 15
6. 3 A Primer on Electric Utility Operations 46
7. 4 The Tennessee Valley Authority 63
8. 5 The Pacific Gas and Electric Company 119
9. 6 Ontario Hydro 162
10. 7 The Southern Company 203
11. 8 The Los Angeles Department of Water and Power 243
12. 9 Boston Edison 286
13. 10 Explaining Environmental Decisions 323
14. 11 Managing the Responsive Organization 355
15. 12 Implications for Regulators 377
16. Epilogue: Personal Responsibility and the Environment 394
17. Notes 399
18. Index 447