Chapters in this book

1. Frontmatter i
2. Contents vii
3. The Promise of Behavioral Design 1
4. Part One. The Problem
5. 1. Unconscious Bias Is Everywhere 21
6. 2. De-Biasing Minds Is Hard 44
7. 3. Doing It Yourself Is Risky 62
8. 4. Getting Help Only Takes You So Far 82
9. Part Two. How to Design Talent Management
10. 5. Applying Data to People Decisions 103
11. 6. Orchestrating Smarter Evaluation Procedures 123
12. 7. Attracting the Right People 146
13. Part Three. How to Design School and Work
14. 8. Adjusting Risk 167
15. 9. Leveling the Playing Field 182
16. Part Four. How to Design Diversity
17. 10. Creating Role Models 201
18. 11. Crafting Groups 220
19. 12. Shaping Norms 244
20. 13. Increasing Transparency 266
21. Designing Change 285
22. Notes 293
23. Credits 365
24. Acknowledgments 367
25. Index 373