15 CHALLENGING SITUATIONS Unavoidable and Unpleasant, but We Don’t Have to Be Unprepared

Chapters in this book

1. Frontmatter i
2. CONTENTS vii
3. INTRODUCTION 1
4. I SELF-LEADERSHIP
5. 1 TIME MANAGEMENT Doing What’s Important and Keeping It Organized 11
6. 2 LEADERSHIP STRENGTHS AND STYLES What Makes You Weird? 29
7. 3 GOALS Where Do You Want to Go? 47
8. 4 MOTIVATION What to Do When You Don’t Want to Do Anything 61
9. 5 RESILIENCE Coping with Failure and Success 76
10. 6 RECEIVING FEEDBACK We All Need Some Coaching to Be Our Best 91
11. II LEADING OTHERS
12. 7 OWNERSHIP Because Leading Should Be a Team Sport 113
13. 8 ENVIRONMENT Creating a Place Where Everyone Can Thrive 127
14. 9 GIVING FEEDBACK Candor Doesn’t Have to Be Unkind 143
15. 10 CONFLICT RESOLUTION What Do You Really Want? 159
16. 11 ETHICAL LEADERSHIP Playing by the Rules 180
17. 12 COMMUNICATION You Said It but Did They Hear It? 197
18. III COACHING FUTURE LEADERS
19. 13 PASS IT ON Cultivating the Next Generation of Leaders 217
20. 14 VULNERABILITY Nobody Is Perfect and That’s a Good Thing 229
21. 15 CHALLENGING SITUATIONS Unavoidable and Unpleasant, but We Don’t Have to Be Unprepared 242
22. 16 EMPOWERING The Gift of Opportunity 256
23. 17 COMMITMENT Be in It for Life 272
24. NOTES 285
25. ACKNOWLEDGMENTS 303
26. INDEX 307