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Latinas on the Line
Invisible Information Workers in Telecommunications
Sprache:
Englisch
Veröffentlicht/Copyright:
2022
Über dieses Buch
Latinas on the Line provides a compelling analysis and historical and theoretical grounding of the oral histories, never before seen, of Latina information workers in the Bell System from their entrance in 1973 to their retirements by 2015. Author Melissa Villa-Nicholas demonstrates the importance of Latinas of the field of telecommunications through their own words and uses supporting archival research to provide an overview of how Latinas engage and remember a critical analysis of their work place, information technologies, and the larger globalized economy and shifting borderlands through their intersectional identities as information workers. The book offers a rich and engaging portrait of the critical history of Latinas in telecommunications, from their manual to automated to digitized labor.
Information zu Autoren / Herausgebern
MELISSA VILLA-NICHOLAS is an assistant professor at the Harrington School of Media and Communications and the Graduate School of Library and Information Studies at the University of Rhode Island. Her publications include “Data Body Milieu: The Latinx immigrant at the center of technological development” in Feminist Media Studies and “Missing Cells: The Growing Economic Value of Immigrant and Refugee Biological Data" in Bitch Media.
Rezensionen
“Villa-Nicholas weaves together oral histories and social politics to deliver an encompassing history about Latina information laborers and how they were embedded into telecommunications. It is a deeply compassionate book about community and resilience amidst discrimination and corporate uncertainties at ATT.”
— Sharra Vostral, author of Toxic Shock: A Social History“Melissa Villa-Nicholas deftly shows how our telecommunications infrastructure, and the labor that undergirds it, have been central to struggles for civil rights. Latinas On The Line is a beautifully written, deeply personal history of a tech labor force that has been simultaneously ubiquitous and hidden—it is a history that holds important lessons about modernization, marginalization, and the exclusion still built in to STEM workforces.”
— Mar Hicks, author of Programmed Inequality: How Britain Discarded Women Technologists and Lost Its Edge in CompFachgebiete
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Frontmatter
i -
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CONTENTS
vii -
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ABBREVIATIONS
ix -
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INTRODUCTION
1 -
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1 WHY LATINAS? overlapping technology histories
22 -
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2 THE INVISIBLE INFORMATION WORKER
43 -
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3 LATINAS ON THE LINE
61 -
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4 WE WERE FAMILY
81 -
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5 THE TELECOMMUNICATIONS LIFE CYCLE: Lorraine: a case study
98 -
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CONCLUSION
110 -
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ACKNOWLEDGMENTS
117 -
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INDEX
137
Informationen zur Veröffentlichung
Seiten und Bilder/Illustrationen im Buch
eBook veröffentlicht am:
31. Januar 2022
eBook ISBN:
9781978813755
Seiten und Bilder/Illustrationen im Buch
eBook ISBN:
9781978813755
Schlagwörter für dieses Buch
telecommunications; Latina; Bell System; archival research; information technologies; digitized labor; automated; labor studies; broadcasting; telephone; Bell Telephone Company; AT&T; Information Workers; 1973; American Telephone and Telegraph; Equal Employment Opportunities Committee; blue and white collar field; telephone operators; data entry; field engineers; information labor positions.; oral histories; Latina history of technology; intersectional identities; communications; race; gender; social constructions of technology
Zielgruppe(n) für dieses Buch
For universities and colleges of further and higher education
