Frontmatter

Chapters in this book

1. Frontmatter i
2. Contents vii
3. Introduction 1
4. Part I: Where Are We and How Did We Get Here?
5. 1. The Chronic Crisis 17
6. 2. How Did It Get This Way? 41
7. Part II: Why Is Change So Hard?
8. 3. The Status Quo Bias 57
9. 4. How the Status Quo Bias Defends Itself in Organizations 73
10. 5. The Design of Colleges and the Myths of Quality 84
11. 6. Framing the Faculty Role: Graduate School, Departments, and the Price of Change 101
12. 7. The Myth of Unity and the Paradox of Effort 118
13. 8. Faculty Expertise and the Myth of Teacher Professionalism 127
14. 9. Trial Run: The Case of the Degree Qualifications Profile 142
15. Part III: Learning to Change, Changing to Learn
16. 10. Seeds of Change 155
17. 11. How Do People Learn to Change? 163
18. 12. Diffusing Innovation by Making Peer Groups 176
19. 13. Promoting Innovation through Scholarly Teaching 188
20. 14. The Teaching Inventory and Portfolio 202
21. 15. The Outcomes Transcript and Portfolio 216
22. 16. Changing the Faculty Endowment 228
23. 17. Creating a Market for Education 247
24. 18. Levers for Change: A New Accountability 265
25. Acknowledgments 285
26. Notes 287
27. Bibliography 303
28. Index 321
29. About the author 331