Chapters in this book

1. Frontmatter i
2. Contents vii
3. 1. The Landscape of Crisis in Higher Education: Introduction and Context 1
4. 2. The Social Construction of Crisis in Higher Education: The Perception of Crisis, the Reality of Crisis 20
5. 3. The Process of Defining and Labeling Phenomena as Crises 44
6. 4. The Characterization and Categorization of Crises in Higher Education 61
7. 5. Centrality of Communication in the Theory and Practice of Crisis Leadership 80
8. 6. Crisis Adaptation of Leadership Competencies Scorecard for Leaders in Higher Education 104
9. 7. Implications for Effective Crisis Leadership in Higher Education 119
10. Acknowledgments 147
11. Notes 149
12. References 153
13. Index 171
14. About the Author 179