Chapters in this book

1. Frontmatter i
2. Preface v
3. Contents vii
4. 1. Introduction 1
5. 2. The Canadian Banking System 26
6. 3. Legal Factors Restricting the Credit Available to Small Business 47
7. 4. Restrictive Practices of Branch Bank Managers 80
8. 5. Restrictive Organizational Features of Chartered Banks 99
9. 6. Interviews with Senior Regional Officers of Three Chartered Banks 130
10. 7. Availability of Credit from Public Non-Bank Financial Institutions 142
11. 8. Availability of Credit from Private Non-Bank Financial Institutions 198
12. 9. General Conclusions and Recommendations 218
13. Appendix A. MAIL QUESTIONNAIRE RESPONDENTS 226
14. Appendix B. STATEMENTS USED AS BASIS FOR INTER VIEWS WITH FOUR NOVA SCOTIA CHARTERED BANK 'MAIN BRANCH' OFFICERS 232
15. Appendix C. STATEMENTS USED AS BASIS FOR INTERVIEWS WITH CHARTERED BANK SENIOR REGIONAL MANAGEMENT PERSONNEL 235
16. Bibliography 237
17. Index 241