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Preface
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Chapters in this book
- Frontmatter i
- Contents vii
- Contributors ix
- Foreword xi
- Preface xvii
- 1. Ombudsman Research Project: The Provincial and Territorial OmbudsOffices in Canada 1
- 2. Alberta’s Ombudsman: Following Responsibility in an Era of Outsourcing 27
- 3. Fairness Inc.: Administrative Justice in B.C. – The Ombudsman Office at Thirty 53
- 4. Manitoba Ombudsman: Protecting Citizens through Fairness, Equity, and Accountability? 80
- 5. Institutionalization of the Office of Ombudsman in New Brunswick 102
- 6. Expedition Sailors: The Ombudsman in Newfoundland and Labrador 126
- 7. Nova Scotia’s Ombudsman: Conciliator, Consultant, and Cooperator 159
- 8. Ontario Ombudsman: A Game of Trust 186
- 9. Quebec Ombudsman’s Evolution: Assessment of Reactive and Proactive Roles in the Context of Administrative Reforms 211
- 10. Saskatchewan’s Ombudsman Office: Reflections on Organizational Mandate and Capacity at the Turn of the Millennium 241
- 11. Yukon’s Ombudsman: An Evolutionary Step Forward 272
- 12. Recapturing the Spirit, Enhancing the Project: The Ombudsman Plan in Twenty-First-Century Canada 292
Chapters in this book
- Frontmatter i
- Contents vii
- Contributors ix
- Foreword xi
- Preface xvii
- 1. Ombudsman Research Project: The Provincial and Territorial OmbudsOffices in Canada 1
- 2. Alberta’s Ombudsman: Following Responsibility in an Era of Outsourcing 27
- 3. Fairness Inc.: Administrative Justice in B.C. – The Ombudsman Office at Thirty 53
- 4. Manitoba Ombudsman: Protecting Citizens through Fairness, Equity, and Accountability? 80
- 5. Institutionalization of the Office of Ombudsman in New Brunswick 102
- 6. Expedition Sailors: The Ombudsman in Newfoundland and Labrador 126
- 7. Nova Scotia’s Ombudsman: Conciliator, Consultant, and Cooperator 159
- 8. Ontario Ombudsman: A Game of Trust 186
- 9. Quebec Ombudsman’s Evolution: Assessment of Reactive and Proactive Roles in the Context of Administrative Reforms 211
- 10. Saskatchewan’s Ombudsman Office: Reflections on Organizational Mandate and Capacity at the Turn of the Millennium 241
- 11. Yukon’s Ombudsman: An Evolutionary Step Forward 272
- 12. Recapturing the Spirit, Enhancing the Project: The Ombudsman Plan in Twenty-First-Century Canada 292
