12. Bridging Tourism Gaps Through Strategic Management

Kapitel in diesem Buch

1. Frontmatter i
2. Contents v
3. Acknowledgements viii
4. Part 1: Prologue
5. Setting the Scene 3
6. 1. Definitions, Theory and Practice 11
7. 2. Key Business Management Functions 50
8. Part 2: Key Business Management Functions in Tourism
9. Management Functions 83
10. 3. Planning 86
11. 4. Organising 113
12. 5. Leadership 130
13. 6. Controlling 155
14. Part 3: Tourism Community Stateholders
15. Stakeholders 187
16. 7. Customers 193
17. 8. Industry 223
18. 9. Residents 260
19. 10. Government 288
20. Part 4: A New Paradigm
21. New Approach 339
22. 11. Working Together 340
23. 12. Bridging Tourism Gaps Through Strategic Management 371
24. Epilogue 405
25. Appendix: Strategic Tourism Planning Resources 408
26. Bibliography 413
27. Index 444