Tourism Employment
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Michael Riley
, Adele Ladkin and Edith Szivas
About this book
Author / Editor information
Michael Riley is Professor of Organisational Behaviour at the School of Management Studies for the Service Sector University of Surrey, Guildford UK. His work over two decades centres upon the labour aspects of tourism and he has written extensively on human resource management and labour market issues.
Ladkin Adele :Adele Ladkin is a Reader in Tourism at the International Centre for Tourism and Hospitality Research, School of Service Industries, Bournemouth University, UK. Her research interests are in the areas of tourism education, career analysis and labour mobility in the tourism and hospitality industry, and the meetings, incentives, conventions, and exhibitions industry. She is Assistant Editor in Chief for the International Journal of Tourism Research.Szivas Edith :
Dr. Edith Szivas is a Lecturer in Tourism at the School of Management Studies for the Service Sector, University of Surrey, UK, where she is Course Leader for the Management and Tourism BSc (Hons) Degree. Her research interests and publications are in the field of labour economics, mobility, economic transition and tourism planning and development.
Michael Riley is Professor of Organisational Behaviour at the School of Management Studies for the Service Sector University of Surrey, Guildford UK. His work over two decades centres upon the labour aspects of tourism and he has written extensively on human resource management and labour market issues.
Adele Ladkin is a Reader in Tourism at the International Centre for Tourism and Hospitality Research, School of Service Industries, Bournemouth University, UK. Her research interests are in the areas of tourism education, career analysis and labour mobility in the tourism and hospitality industry, and the meetings, incentives, conventions, and exhibitions industry. She is Assistant Editor in Chief for the International Journal of Tourism Research.
Dr. Edith Szivas is a Lecturer in Tourism at the School of Management Studies for the Service Sector, University of Surrey, UK, where she is Course Leader for the Management and Tourism BSc (Hons) Degree. Her research interests and publications are in the field of labour economics, mobility, economic transition and tourism planning and development.
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Frontmatter
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Contents
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Introduction: The Concept of the Book
1 - Part 1: Understanding the Industry
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1. Diversity and Planning: The Dynamic Nature of the Industry
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2. Attraction and Accessibility
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3. Labour Productivity
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4. Pay Determination
39 -
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5. The Nature of Service Labour
61 - Part 2: Analysis: Some Empirical Studies
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6. The Principles of Biographical Analysis
73 -
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7. Mobility into Tourism
98 -
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8. Career Analysis and Labour Markets: A Study of the Career Paths of Hotel Managers
110 -
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9. Motivation and Occupational Choice: A Study of Orientations in Tourism
122 -
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10. Occupational Classification and Analysis
136 -
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11. Skill Accumulation Patterns: A Case of Culinary Skills
143 -
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12. Personal Career Strategies in the Context of Market Orientation
152 - Part 3: Human Resource Development
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13. Human Resource Management: An Overview
163 -
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14. Vocational Education and Markets: Tourism Education
171 -
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15. Planning and Development
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Bibliography
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Index
198