Chapters in this book

1. Frontmatter i
2. Contents v
3. About the Authors vii
4. Foreword xi
5. Foreword xv
6. Introduction 1
7. Part 1: Investigations of Intercultural Encounters and Learning
8. 1. Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews 15
9. 2. Exporting the Multiple Market Experience and the SME Intercultural Paradigm 32
10. 3. Evolving Intercultural Identity During Living and Studying Abroad: Five Mexican Women Graduate Students 53
11. 4. Becoming Interculturally Competent in a Third Space 71
12. Part 2: Refl ections on Teaching and Learning Programmes
13. 5. A Critical Perspective on Teaching Intercultural Competence in a Management Department 95
14. 6. Applying the Principles: Instruments for Intercultural Business Training 115
15. 7. Intercultural Teacher: A Case Study of a Course 132
16. 8. Using ‘Human Global Positioning System’ as a Navigation Tool to the Hidden Dimension of Culture 151
17. 9. Professional Training: Creating Intercultural Space in Multi-ethnic Workplaces 174
18. 10. The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on ‘Diversity Management’ 193
19. Afterword 211
20. Index 214