5 Inequality in Action: Granting Emergency Service Requests in a Highly Resource-Constrained Context

Chapters in this book

1. Frontmatter i
2. Contents v
3. Contributors vii
4. Acknowledgements xiii
5. Foreword xv
6. Series Editors’ Preface xxxiii
7. 1 Introduction 1
8. Part 1: Reproducing Inequality and Injustice
9. 2 Investigating Raciolinguistic Ideologies in Interaction 25
10. 3 Racist Renditions: Mock Language in Interaction 49
11. 4 Talk in Local News Broadcasts: Reinforcing Negative Views towards the Hawaiian Language 71
12. 5 Inequality in Action: Granting Emergency Service Requests in a Highly Resource-Constrained Context 91
13. 6 Delegitimizing the ‘Other’ at US Congressional Town Hall Meetings 115
14. Part 2 Resisting Inequality and Injustice
15. 7 Negotiating Power Inequalities in Joint Decision-Making in a Faculty Meeting 131
16. 8 I’m Just Saying: Being Explicit in a Mixed-Race Conversation about Racism 155
17. 9 Using Racial Incompetence as a Comedic Device and Tacit Method of Anti-Racist Education 174
18. Part 3 A Final Argument
19. 10 ‘Just a Method in Search of a Problem?’ The Power of Conversation Analysis 195
20. Index 224