Chapters in this book

1. Frontmatter i
2. Contents v
3. Figures vii
4. Tables viii
5. Contributors ix
6. Foreword xi
7. Acknowledgements xv
8. Preface xvii
9. 1. Framework for Application of Research Findings: An Introduction 1
10. Part 1: Workplace and Business Settings
11. 2. Institutional Identity Negotiations in Multilingual Workplace Settings 25
12. 3. English as Lingua Franca in Multilingual Business Negotiations: Managing Miscommunication Using Other-initiated Repair 43
13. 4. Asymmetrical Aspects of Knowledge in Mediation Talk 65
14. 5. Family Conversational Storytelling at the Margins of the Workplace: The Case of Au-pair Girls 86
15. 6. Practical Genre Knowledge as Professional Competence: The Case of Managerial Meetings 109
16. Part 2: Educational Settings
17. 7. The Centrality of Communicative Purpose in Student Written Discourse 131
18. 8. Narrative Discourse in the Second-Language Classroom 153
19. 9. Interpreter-mediated Parent–Teacher Talk 176
20. Part 3: Private and Public Settings
21. 10. Tensions in Family Discourse: Expectations and Justifications 203
22. 11. Positioning Selves with Physical Disabilities in Narrative 227
23. Part 4: Government and Media Settings
24. 12. On the City Council Meetings’ Sidelines: Negotiating Changes in Citizen Involvement 249
25. 13. Reframed News Discourse: The Manipulative Impact of Translation on News Making 270
26. 14. Analysing Media Discourse on Same-sex Marriage 290
27. Afterword 311
28. References 315
29. Index 344