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The Effect of Information Quality and Satisfaction on a Parent’s Behavioral Intention to Use a Learning Community Management System

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Veröffentlicht/Copyright: 6. Juni 2015
Libri
Aus der Zeitschrift Libri Band 65 Heft 2

Abstract

Web-based Information and Communication Technology (ICT) applications offer benefits in managing interactions between stakeholders. As a result, schools are increasingly adopting them. Consequently, a holistic picture of the factors that contribute to ICT adoption and use in such settings is needed. Since DeLone and McLean (1992) showed the effect of information and system quality on user satisfaction and, in turn, on information system use, researchers have investigated these effects. Most such studies have been conducted in North America and Europe, however. Addressing this deficiency in application, we conducted a cross-sectional survey of parents of children at Queens College in the Commonwealth of The Bahamas to determine the effects of information quality and user satisfaction on their behavioral intention to use a learning community management system (LCMS) in a K–12 educational setting. The results of our analyses confirmed that those factors had significant effect, with satisfaction being the most influential determinant. The implications for educational policymakers and software/system vendors are discussed.

Keywords: technology use; learning community management system; information quality; user satisfaction; Commonwealth of the Bahamas

Acknowledgments

This work was based on the doctoral dissertation of the first author. Our sincere appreciation goes to a number of individuals and institutions: Theresa Pardo, Justin Chisenga, Betty Shadrick, Leja Burrows, Carol-Lynn Taylor, Marcellus Taylor, M Alexander Jurkat, and the Queen’s College community, just to mention a few.

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Received: 2014-12-17
Revised: 2015-4-3
Accepted: 2015-4-10
Published Online: 2015-6-6
Published in Print: 2015-6-15

©2015 by De Gruyter

Artikel in diesem Heft

  1. Frontmatter
  3. The Use of Web 2.0 Services by Urban Public Libraries in Poland: Changes over the Years 2011–2013
  4. Perceived Effectiveness of Social Networks for Job Search
  5. Exploring College Students’ Intention to Adopt e-Textbooks: A Modified Technology Acceptance Model
  6. A Motivational Analysis of the ARCS Model for Information Literacy Courses in a Blended Learning Environment
  7. The Effect of Information Quality and Satisfaction on a Parent’s Behavioral Intention to Use a Learning Community Management System
  8. The Role of Information and Female Vegetable Farmers in Calabar Municipal Council Area, Nigeria
https://doi.org/10.1515/libri-2015-0019
Schlagwörter für diesen Artikel
technology use; learning community management system; information quality; user satisfaction; Commonwealth of the Bahamas

Artikel in diesem Heft

  1. Frontmatter
  3. The Use of Web 2.0 Services by Urban Public Libraries in Poland: Changes over the Years 2011–2013
  4. Perceived Effectiveness of Social Networks for Job Search
  5. Exploring College Students’ Intention to Adopt e-Textbooks: A Modified Technology Acceptance Model
  6. A Motivational Analysis of the ARCS Model for Information Literacy Courses in a Blended Learning Environment
  7. The Effect of Information Quality and Satisfaction on a Parent’s Behavioral Intention to Use a Learning Community Management System
  8. The Role of Information and Female Vegetable Farmers in Calabar Municipal Council Area, Nigeria
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