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Becoming BELF users: the learning process of business users of English and its conceptualization

  • Miyuki Takino

    Miyuki Takino is Adjunct Lecturer at St Margaret’s Junior College, and also teaches communication in English for professional and business purposes at several universities in Japan. She earned a PhD in Applied Linguistics at the University of Southampton, where she explored narratives of Japanese business users of English. Her current research interests include users of ELF in professional contexts, focusing on their linguistic challenges and strategies.

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Published/Copyright: December 10, 2019
Journal of English as a Lingua Franca
From the journal Journal of English as a Lingua Franca Volume 8 Issue 2

Abstract

This paper examines the learning process of users of English as a business lingua franca (BELF) from the users’ own perspective and proposes a working model as a framework to understand this process. The discussion is based on a qualitative analysis of interviews of Japanese business people who have been raised and educated in Japan and have used BELF for professional purposes. The interviews explore the linguistic challenges that they have faced in performing their work in English and how they have dealt with these challenges. The prime focus of the discussion in this paper is how BELF users transformed themselves from “learners of English in the classroom” into “BELF users” during the early stage of their professional career. With this focus, I develop a working model of BELF users’ learning process by taking inspiration from the “Experiential Learning Theory” (Kolb 1984. Experiential learning: experience as the source of learning and development. New Jersey: Prentice Hall). Experiential Learning: Experience as The Source of Learning and Development. New Jersey: Prentice Hall), a widely used theoretical model of the learning process of adults, along with other theories in the field of management. The proposed model of BELF users places “learning from experience” of using English at the centre of the development of their English competence, supplemented by “learning from others” and “learning from studying.” This article concludes with pedagogical implications for professional training and higher education and beyond, as well as theoretical contributions to the understanding of English as a lingua franca (ELF)/BELF. By drawing on the detailed stories of Japanese BELF users, I present a dynamic view of the competence of (B)ELF users by considering the significant changes of their competence over time and space throughout their careers rather than a snapshot of their competence at a particular time.

論文概要

本稿は「ビジネス共通語としての英語」(BELF) を使って仕事をしている BELF ユーザが、英語力をどう学んでいるかを探求し、そのプロセスを解明するための試案となるモデルを提示する。日本で育ち教育を受け、BELF を使って仕事をしている日本人のプロフェッショナルへの質的インタビューによって、彼らが英語で仕事をする上で言語的にどのような課題に直面し、それらの課題にどう対応するかを聴き取った。本稿では、彼らが職業人として仕事で英語を使い始める時期に「学校での英語学習者」から「BELF ユーザ」に移行する過程に特に注目して議論する。さらに、これらのプロセスを、経営学の学習理論、特にコルブの「経験学習理論」(Kolb 1984. Experiential Learning: Experience as The Source of Learning and Development. New Jersey: Prentice Hall) を応用して解明し、BELF ユーザの学びのプロセスを説明する試案として提示する。この試案ではプロフェッショナルの英語のコミュニケーション能力の学びの中心に「経験からの学び」があり、「他者からの学び」と「勉強からの学び」が補助的な役割を果たすことを示している。本稿の最後には、これらの議論をもとに、高等教育やプロフェッショナルトレーニングにおける英語の学びへの示唆と、ELF/BELF 理論への示唆をまとめる。日本人プロフェッショナルたちの経験の詳細な分析にもとづき、本稿はB(ELF)ユーザの英語のコミュニケーション能力を静的に捉えるのではなく、彼らのキャリアを通して時間と空間の中で大きく変化すると動的に捉えることを提案する。

Keywords: BELF; experiential learning theory; learning at work; business English; Japan; professional; global; English as a lingua franca; narrative
キーワード: BELF; 経験学習理論; 仕事での学び; ビジネス英語; 日本; プロフェッショナル; 、グローバル人材; 共通語としての英語; ナラティブ

About the author

Miyuki Takino

Miyuki Takino is Adjunct Lecturer at St Margaret’s Junior College, and also teaches communication in English for professional and business purposes at several universities in Japan. She earned a PhD in Applied Linguistics at the University of Southampton, where she explored narratives of Japanese business users of English. Her current research interests include users of ELF in professional contexts, focusing on their linguistic challenges and strategies.

Acknowledgements

This work is supported by JSPS KAKEN grant number 19K13281.

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Published Online: 2019-12-10
Published in Print: 2019-11-18

© 2019 Walter de Gruyter GmbH, Berlin/Boston

Articles in the same Issue

  1. Frontmatter
  2. Articles
  3. Communication strategies and co-construction of meaning in ELF: Drawing on “Multilingual Resource Pools”
  4. Systematicity in linguistic feature selection: Repair sequences and subsequent accommodation
  5. Becoming BELF users: the learning process of business users of English and its conceptualization
  6. The practicality of ELF-informed teaching: Attitudes and perceptions of Chinese business English teachers
  7. “It’s more fashionable to speak it badly”: indexicality and metasemiotic awareness among users of English from the Spanish-speaking world
  8. Commentary
  9. Doing justice to ELF in ELT: comments on Toh (2016)
  10. Book Reviews
  11. Sifakis, Nicos C. Natasha Tsantila: English as a Lingua Franca for EFL Contexts (New Perspectives on Language and Education)
  12. Martínez-Rubió, Xavier: Contextualising English as a Lingua Franca: From Data to Insights
  13. Turner, Joan: On Writtenness: The Cultural Politics of Academic Writing
https://doi.org/10.1515/jelf-2019-2020
Keywords for this article
BELF; experiential learning theory; learning at work; business English; Japan; professional; global; English as a lingua franca; narrative

Articles in the same Issue

  1. Frontmatter
  2. Articles
  3. Communication strategies and co-construction of meaning in ELF: Drawing on “Multilingual Resource Pools”
  4. Systematicity in linguistic feature selection: Repair sequences and subsequent accommodation
  5. Becoming BELF users: the learning process of business users of English and its conceptualization
  6. The practicality of ELF-informed teaching: Attitudes and perceptions of Chinese business English teachers
  7. “It’s more fashionable to speak it badly”: indexicality and metasemiotic awareness among users of English from the Spanish-speaking world
  8. Commentary
  9. Doing justice to ELF in ELT: comments on Toh (2016)
  10. Book Reviews
  11. Sifakis, Nicos C. Natasha Tsantila: English as a Lingua Franca for EFL Contexts (New Perspectives on Language and Education)
  12. Martínez-Rubió, Xavier: Contextualising English as a Lingua Franca: From Data to Insights
  13. Turner, Joan: On Writtenness: The Cultural Politics of Academic Writing
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