Home Medicine Towards diagnostic excellence on academic ward teams: building a conceptual model of team dynamics in the diagnostic process
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Towards diagnostic excellence on academic ward teams: building a conceptual model of team dynamics in the diagnostic process

  • Justin J. Choi ORCID logo EMAIL logo , Michael A. Rosen , Martin F. Shapiro and Monika M. Safford
Published/Copyright: August 11, 2023

Abstract

Objectives

Achieving diagnostic excellence on medical wards requires teamwork and effective team dynamics. However, the study of ward team dynamics in teaching hospitals is relatively underdeveloped. We aim to enhance understanding of how ward team members interact in the diagnostic process and of the underlying behavioral, psychological, and cognitive mechanisms driving team interactions.

Methods

We used mixed-methods to develop and refine a conceptual model of how ward team dynamics in an academic medical center influence the diagnostic process. First, we systematically searched existing literature for conceptual models and empirical studies of team dynamics. Then, we conducted field observations with thematic analysis to refine our model.

Results

We present a conceptual model of how medical ward team dynamics influence the diagnostic process, which serves as a roadmap for future research and interventions in this area. We identified three underexplored areas of team dynamics that are relevant to diagnostic excellence and that merit future investigation (1): ward team structures (e.g., team roles, responsibilities) (2); contextual factors (e.g., time constraints, location of team members, culture, diversity); and (3) emergent states (shared mental models, psychological safety, team trust, and team emotions).

Conclusions

Optimizing the diagnostic process to achieve diagnostic excellence is likely to depend on addressing all of the potential barriers and facilitators to ward team dynamics presented in our model.


Corresponding author: Justin J. Choi, MD, Division of General Internal Medicine, Department of Medicine, Weill Cornell Medicine, New York, NY, USA, E-mail:

  1. Research ethics: Research involving human subjects complied with all relevant national regulations, institutional policies and is in accordance with the tenets of the Helsinki Declaration (as revised in 2013), and has been approved by the Weill Cornell Medicine Institutional Review Board.

  2. Informed consent: Informed consent was obtained from all ward team members included in this study.

  3. Author contributions: All authors have accepted responsibility for the entire content of this manuscript and approved its submission.

  4. Competing interests: The authors state no conflict of interest.

  5. Research funding: None declared.

  6. Data availability: Data are available from the authors upon reasonable request.

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Supplementary Material

This article contains supplementary material (https://doi.org/10.1515/dx-2023-0065).


Received: 2023-06-08
Accepted: 2023-07-31
Published Online: 2023-08-11

© 2023 Walter de Gruyter GmbH, Berlin/Boston

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