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Active listenership: Developing beginners’ interactional competence

  • Meng Yeh

    Meng Yeh, Teaching Professor at Rice, specializes in language pedagogy, curriculum design, and second language acquisition. Her recent research focuses on developing students’ interactional, pragmatic and reading literacy competence. She co-authored two textbooks: Chaoyue: Advancing in Chinese (Princeton, 2010) and The Routledge Course in Modern Mandarin Chinese (Routledge, 2011). She served on the board for Chinese Language Teachers Association and as the Chair for SAT Chinese Committee, and is currently on AP Chinese Language and Culture Committee.

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Veröffentlicht/Copyright: 26. April 2018
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Abstract

This teaching unit aims to develop beginning students’ interactional competence in using linguistic resources to show one’s active listenership in conversation. The unit uses naturally occurring conversation as teaching materials and guides students to examine the interactional practices between interlocutors. The activities developed in this unit lead students to notice recipients’ responses toward prior talks, to analyze the actions achieved by verbal responses, and to apply the interactional resources and knowledge when conversing with L1 speakers. The unit was designed based on the research findings of interactional competence (IC) and Conversation Analysis (CA).

摘要

此教学单元的目标为培养初级学生在会话中的互动能力,特别是听者如何使用语言来回应对说话者所说的内容,表达其关注及兴趣。教学单元采用的教材是在日常生活情境中所录制的实际对话,着重于教导学生分析会话中双方所采取的互动形式。教学活动主要是引导学生:1)观察听者对前说话者的回应;2)分析听者如何以不同的回应互动形式来表达行动以及行为;3)使用各种回应的互动形式与中国人进行对话。本教学单元的设计是根据互动能力及话语分析两大理论架构的研究成果。

About the author

Meng Yeh

Meng Yeh, Teaching Professor at Rice, specializes in language pedagogy, curriculum design, and second language acquisition. Her recent research focuses on developing students’ interactional, pragmatic and reading literacy competence. She co-authored two textbooks: Chaoyue: Advancing in Chinese (Princeton, 2010) and The Routledge Course in Modern Mandarin Chinese (Routledge, 2011). She served on the board for Chinese Language Teachers Association and as the Chair for SAT Chinese Committee, and is currently on AP Chinese Language and Culture Committee.

Appendix

A Grammatical terms

CLF

classifier

MM

modifier marker

QP

question particle

PRT

utterance final particle

B Transcription keys

[word]

simultaneous or overlapping speech

=

(equal sign) latch or continuing speech with no break in between

hh

(series of h’s) aspiration or laughter

(.)

(period in parentheses) micro-pause: 0.2 second or less

(0.4)

(number in parentheses) length of a silence in tenths of a second

::

(colon(s)) prolonging of sound

C Transcripts and activities

Conversation transcript (1): meeting a new friend

J:你好啊
Z:哎,好, 你叫什么名字啊?
J:哦,我叫章诗依, 你叫我 Judy 就好。那你呢?
Z:呃,我叫周季洁。
J:周季洁,你是大几?
Z:我是大二。
J:大二的, 嗯
Z:你是?
J:我大三的。
Z:
Conversation transcript (2): about Dormitory
J:你哪个 college 来着?
Z:我是 Sid,你呢?
J:Sid, 我是很远的… Brown 的
Z:啊, 那是。
J:我觉得南边和北边好像很少…
Z:是,很少交流。
J:对对。
Z:开始吃吧。
J:那你哪儿的人啊?
Z:哦,我是南京人。
J:哦!好多南京人啊! Rice
Z:嗯,是 是。
J:我,我认识很多,南京的

Step II: Comprehension

Activity 1: Listen to Conversation (1) & (2) and respond to the comprehension questions.

Teacher’s note:

  1. Provide students the following worksheet. This task is completed as homework. The two conversation clips are in http://clicresearch.rice.edu/caslar-authentic-spoken-language/#response.

  2. In class, ask students questions to check their overall comprehension of the conversations.

  3. For answers, check the complete transcripts at the beginning of Appendix C.

(Worksheet for students)

Activity 1

认识新朋友

Watch and listen to two short conversation clips.

In the video clips, you will see two Chinese friends who just met and started a conversation. Watch and listen to both video clips and answer the following 5 questions in Chinese.

  1. 她们姓什么? 叫什么名字?

  2. 她们大几?

  3. 谁的专业是 Math?谁的专业是 Mechanical Engineering?

  4. 她们是哪里人?

  5. 谁的宿舍是Sid?谁的宿舍是 Brown?

Activity 2: Notice the use of RTs in a fill-in-the-blank exercise.

Teacher’s note:

  1. Give each student the worksheet below. It is a fill-in-the-blank exercise. Students need to fill the key words (which are the RTs focused in this unit.)

  2. Play the two video clips again. Have students watch/listen and fill in the keywords.

  3. Teacher checks the correctness of their works as a whole class.

  4. For answers, check the complete transcripts at the beginning of Appendix C.

(worksheet for students)

Activity 2

Conversation (1): Meeting a new friend

J:你好_____
Z:哎,好, 你叫什么名字_____?
J:_____,我叫章诗依, 你叫我 Judy 就好。_____你呢?
Z:_____,我叫周季洁。
J:_____,你是大几?
Z:我是大二。
J:_____, _____
Z:你是?
J:我大三的。
Z:_____
Conversation (2):About Dormitory
J:你哪个 college 来着?
Z:我是 Sid ,你呢?
J:Sid, 我是很远的… Brown 的
Z:_____, 那是。
J:我觉得南边和北边好像很少…
Z:_____,很少交流。
J:_____。
Z:开始吃吧。
J:那你哪儿的人_____?
Z:_____,我是南京人。
J:_____!好多南京人_____! Rice
Z:_____,_____。
J:我,我认识很多,南京的

Step III: Raising awareness

Activity 3 Compare natural conversation with textbook dialogues

Teacher’s note:

  1. Divide students in pairs and give each pair the following form.

  2. Have them read the terms one by one in the form, such as 对话方式 duìhuà fāngshì “interactional features,” 课本对话kèběn duìhuà “textbook dialogue,” 日常对话 rìcháng duìhuà “natural conversation,” 重复 chóngfù “repetition”, and etc.

  3. Ask students to use simple sentences with the verbyǒu “have” to identify the differences, such as 日常对话有重复 rìcháng duìhuà yǒu chóngfù “Daily conversation has repetition,” 课本对话没有重复 kèběn duìhuà méiyǒu chóngfù “The textbook does not have repetition.”

(Worksheet for students)

Activity 3

Task: discuss with your partner and identify the differences and similarities between natural speech in Conversation (1)&(2) and the dialogue in Lesson 2 in your textbook. Check √ the features that are shown in the textbook dialogue and natural conversation.

对话 方式课本 对话日常 对话
(duìhuà fāngshì)(kèběn duìhuà)(rìcháng duìhuà)
Interactional featurestextbook dialoguedaily conversation
1. 重复 (chóngfù)repetition
2. 语助词 (yǔzhù cí)Discourse particles
3. 一起说 (yìqǐ shuō)Talk simultaneously
4. 轮流说 (lúnliú shuō)Take turn speaking
5. 完整句子 (wánzhěng jùzi) complete sentences

Answer Keys for Activity 3

对话方式课本对话日常对话
1. 重复
2. 语助词
3. 一起说
4. 轮流说
5. 完整句子

Activity 4 RTs in English conversation

Teacher’s note:

  1. Divide students in pairs. Give each pair the three conversation excerpts and the “action” form. See below.

  2. Students in each pair read the three conversation excerpts in English and discuss the action displayed by sayingokay, yeahandgreatin each conversation.

  3. In this activity, students use English to discuss. Use the following form to guide their discussion. For instance, students read Excerpt 1, and check whatyeahdoes in line 3, which is the action #4 in form “to indicate the other speaker to continue his/her talk.” Teacher confirms students’ hypotheses of the actions, and concludes that expressions likeyeah, okayandgreatcan be used to display active listenership in conversation, showing interest and attention to the prior talk.

(Worksheet for students)

Activity 4

Task: Read the following three conversation excerpts. Discuss with your partner what action is done by using okay, yeah and great in the interaction.

The following form includes two columns. The left column “Action” is a list of actions. The right column “Word used” is for you to fill the word okay, yeah or great that displays the action described in the left column.

ActionsWord used
1. To evaluate the other speaker’s statement
2. To express the listener’s opinion
3. To indicate the listener’s interest and attention to the conversation
4. To encourage the other speaker to continue his/her talk
5. To agree with the other speaker’s opinion
6. To show the listener’s boredom

(The three excerpts are from Wong and Waring 2010, pp. 90–91).

Excerpt 1

01 M:  So- the next day I was out playing tennis and oh my

02  gosh we were out in the clu:b eating?

03 E: → Yeah.

04 M:  And I about hh (0.2) threw up all over the table

05  because:::

Excerpt 2

01 Don:  I’ll go get some more water. ((leaves with pitcher))

02 John: → Okay.

Excerpt 3

01 Don:  I:s this ai:med accurate enou:gh?

02  (0.5)

03 John:  Yes it’s aimed at the table.

04 Don: →  Grea:t.

(answer keys for activity 4)

ActionsWord used
1. To evaluate the other speaker’s statementgreat
2. To express the listener’s opinion
3. To indicate the listener’s interest and attention to the conversation okay
4. To encourage the other speaker to continue his/her talkyeah
5. To agree with the other speaker’s opinion
6. To show the listener’s boredom

Step IV Analysis of Conversation

Activity 5 Naturally occurring conversation between L1 speakers

Teacher’s note:

  1. Divide students in pairs.

  2. Give each pair the following worksheet.

  3. The task is to read the conversation line by line and answer two questions: 1) What is the action displayed in each line? 2) How is the action achieved?

  4. Guide students to answer the two questions from line 1–5.

  5. Have students in pairs to complete the rest lines, line 6–12.

  6. The answer keys for the analysis of Conversation (1) are provided below.

  7. Assign the analysis of Conversation (2) as homework.

(Worksheet for students)

Activity 5

Task: Your teacher has demonstrated how to analyze the Conversation (1) line 1–5 by providing answers to the two questions for each line. Work with your partner to read the rest interaction between the two college students, and answer the two questions for each line.

What they say(1) What is the action displayed in each line?(2) How is the action achieved?
1. J: 你好啊Friendly greetingUse “a” to soften the tone
2. Z: 哎,好Active listenershipUse “ai” to indicate that she hears the greeting
3. 你叫什么名字啊Ask name friendly, casuallyUse “a” to soften the question
4. 哦,我叫章诗依, 你叫我 Judy 就好。Active listenershipUse “oh” to indicate that she hears the question
5. 那你呢?Reciprocal questionsUse “ne” to ask reciprocal question
6. Z: 呃 ,我叫周季洁。Active listenership
7. J: 周季洁,你是大几?Active listenership
8. Z: 我是大二Respond to the question
9. J: 大二的, 嗯Active listenership
10. Z: 你是?Seek information
11. J: 我大三的。Respond to the question
12. Z: 哦Active listenership

Activity 6 Conversation between learners

Conversation between learners and L1 speakers

Teacher’s note:

  1. The goal of this activity is to guide students to use RTs to avoid silence or long pauses in conversation.

  2. Show the video tape of conversation excerpt (1) between a learner and a L1 speaker. Have students point out the place where the conversation breakdowns.

  3. Divide students in pairs, and provide each pair the following worksheet with the dialogue transcript.

  4. Students work in pair to improve the conversation by adding appropriate RTs or providing other suggestions.

  5. Check students’ revision.

  6. Repeat the same process for the excerpt (2) which is a conversation between two learners.

(Worksheet for students)

Activity 6

Excerpt (1)

Task: The following dialogue is between Ben (L1 speakers) and Xin (learners), talking about their family, that you just viewed. Work with your partner. Read the dialogue and improve it by adding appropriate RTs or providing other suggestions.

What is saidHow to improve?
1. Ben: 你家有几口人?
2. Xin: 我家有三口人。
3. (2.0)
4. Ben: 我家有六口人。
5. Xin: 是吗? 大家庭
6. (2.0)
7. Ben: 我妈妈,爸爸,两个弟弟,一个妹妹 -

Excerpt (2)

Task: The following transcript is the dialogue between two learners that you just reviewed. Work with your partner. Read the dialogue and improve it by adding appropriate RTs or providing other suggestions.

What is saidHow to improve?
1. A: 你的中文老师是谁?
2. B: 我的中文老师是王老师。
3. (0.4)
4. A: 我的中文老师也是王老师。
5. (2.0)
6. B: 你喜欢狗还是猫?

Answer keys for Activity 6

Activity 6

Excerpt (1)

What is saidHow to improve?
1. Ben: 你家有几口人?
2. Xin: 我家有三口人。Line 3: To avoid the silence, Ben can respond “oh” or repeat “3 people” to indicate his understanding.
3. (2.0)
4. Ben: 我家有六口人。
5. Xin: 是吗? 大家庭。
6. (2.0)Line 6: To avoid the silence, Ben can respond “dui” to indicate his understanding.
7. Ben: 我妈妈,爸爸,两个弟弟, 一个妹妹

Excerpt (2)

What is saidHow to improve?
1. A: 你的中文老师是谁?
2. B: 我的中文老师是王老师。
3. (0.4)Line 3: A can first respond “oh” and continue to make the comment.
4. A: 我的中文老师也是王老师。
5. (2.0)Line 4: B can respond to A’s comment first by saying “zhende ma” and maybe continue to talk about Teacher Wang, before asking an unrelated question.
6. B: 你喜欢狗还是猫?-

Step V Practice and Production

Activity 7A Listen to the conversation “Meeting on campus”

Teacher’s note:

  1. The goal of this activity is to provide students the opportunity to listen to another natural conversation and have them identify the use of RTs.

  2. Play the recording of the conversation “meeting on campus,” and check students’ overall comprehension of the dialogue. The recording is in the weblink: http://clicresearch.rice.edu/caslar-authentic-spoken-language/#response.

  3. Provide the following worksheet.

  4. Play the conversation again. Students fill in the blanks with the missing expressions based on what they hear.

  5. Provide the complete transcript of “meeting on campus” (shown in Activity 7B) to check their answers.

(Worksheet for students)

Activity 7 Listen to “Meeting on Campus”

Task: Listen to the conversation and fill in the blanks of what you hear.

1.A: Ei, Yùfēn,xiàkè la …,你要去哪儿?-xiàkè “class is over”
2.B: _______,回家去呢!
3.A: 回家啊(a),o,你…这个周末做什么啊(a)?zhīdào “know”
4.B: _______啊(a)…你 zhīdào 吗?
5.A: _______。
6.B: 周末是我生日 ye!
7.A: 生日啊(a), _______啊(a)!
8.B: _______啊(a),好高兴 wo!
9.A: 生日快乐啊(a)…
10.B: _______,谢谢,谢谢…

Activity 7B Analysis of the Conversation 3 “meeting on campus”

Teacher’s note:

  1. Students will demonstrate what they have learned about RTs in this activity.

  2. Provide the following worksheet which includes transcript of the conversation 3 “meeting on campus.”

  3. Remind students of the analysis activity did in Step IV Activity 5. Ask them to follow the same process to complete the worksheet with a partner.

(Worksheet for students)

Activity 7B Analyze “Meeting on Campus”

Task: Work with your partner to read the interaction between the two college students, and answer the two questions for each line.

What is said(1) What is the action displayed in each line?(2) How is the action achieved?
1.A:ei, Yùfēn, xiàkè la,你要去哪儿?
2.B:ng,回家去呢!
3.A:回家啊 (a),哦 (o),
4.你::这个周末做什么啊 (a)?
5.B:周末啊 (a)…你zhīdào 吗?
6.A:ng。
7.B:周末是我生日 ye!
8.A:生日啊 (a), zhēn 的啊 (a)!
9.B:对啊 (a),好高兴喔(wo)!
10.A:生日快乐啊 (a)…
11.B:哦 (o),谢谢,谢谢…

Answer keys (Activity 7B)

What is said(1) What is the action displayed in each line?(2) How is the action achieved?
1.A:ei, Yùfēn, xiàkè la,你要 去哪儿?GreetingUse “ei” to draw attention
Ask questionShow interests where the partner is going
2.B: ng,回家去呢!Active listenershipUse “ng” to acknowledge the greeting and question.
Answer the questionProvide the answer
3.A:回家啊 (a),哦(oh),Active listenershipRepeat “going home” and use “oh”
4.你::这个周末做什么啊 (a)?Ask a questionUse “a” to soften the question
5.B:周末啊 (a)…你zhīdào 吗?Active listenershipRepeat “weekend”
ready to announce a newsUse “Do you know?”
6.A:ng。Active listenershipUse “ng” to have B to continue her news
7.B:周末是我生日ye!Announce the newsUse “ye” to highlight the news
8.A:生日啊(a), zhēn的啊(a)!Active listenershipRepeat “birthday”
Use “really”
9.B:对啊(a),好高兴wo!Active listenershipUse “yeah”
Show excitementUse “a” and “wo”
10.A:生日快乐啊(a)…Wish B happy birthdaySay “happy birthday”
Show excitementUse “a”
11.B:哦(oh),谢谢,谢谢…Active listenershipUse “oh”
Show appreciationSay “thanks, thanks”

Activity 8 Improve the pre-instruction dialogues (speaking activity)

Teacher’s note:

  1. 1. Ask students to view their videotaped conversation completed before the instruction.

  2. Have students work in pairs to improve the conversation by adding RTs and other interactional features that are appropriate.

  3. Each pair performs their conversations, and teacher provides feedback.

Activity 9 Written Assessment

Teacher’s note:

Give each student a short quiz as follows at the end of this unit.

Activity 9 Written Assessment

Task: Complete the following conversation by filling one of the words/phrases in the list. Each item can be only used once.

太好了,对,嗯,二十一岁,是吗,哦

1.A:Ei,你这个周末要做什么?
2.B:周末啊,你知道吗?星期六是文芳的生日。
3.A:_______ 她多大了?
4.B:我想想
5.A:_______
6.B:二十一岁
7.A:_______,_______,那她可以喝啤酒 (píjiǔ “beer”) 了。
8.B:_______啊
9.A:星期六晚上我们请她喝啤酒,怎么样?
10.B:_______。我也正在想要怎么庆祝 (qìngzhù “to celebrate) 她的生日。

Key answers (Activity 9)

太好了,对,嗯,二十一,是吗,哦

1.A:Ei,你这个周末要做什么?
2.B:周末啊,你知道吗?星期六是文芳的生日。
3.A:是吗? 她多大了?
4.B:我想想
5.A:
6.B:二十一岁
7.A:二十一,那她可以喝啤酒了。
8.B:
9.A:星期六晚上我们请她喝啤酒,怎么样?
10.B:太好了。我也正在想要怎么庆祝她的生日。

Activity 10 Speaking Assessment

Teacher’s note:

  1. Divide students in pairs. Give each pair a prompt: You two are acquaintances and run into each other at a musical festival. Find out from each other about the music and activities that you can do at the festival.

  2. Ask students do the following: 1) Engage in a conversation in impromptu based on the prompt without writing a script; 2) Students videotape their conversations and upload the conversations to an online course management (decided by the teacher), so conversation can be evaluated and given feedback.

  3. Teachers can use the rubric in the following to evaluate their conversation.

Summative assessment (2 conversations with native speakers)

Teacher’s note:

  1. The summative assessment evaluates all the interactional features highlighted in the curriculum, not limited to RTs.

  2. Each student is required to engage in two 5- to 7-minute conversation with an L1 speaker from Taiwan or China, one in the mid-semester and one at the end.

  3. Remind students that they do not bring any notes or prepare for the conversation.

  4. The prompts for each encounter are: Conversation 1: You meet a new friend who is from China or Taiwan. Get to know each other!Conversation 2:

You meet your Chinese friend again. You have some catching up to do.

  1. Inform students regarding the summative assessment at the beginning of the semester, so they have time to find a partner.

  2. Show students the rubrics, provided below, as how the conversations are graded before assigning the tasks.

  3. Have students videotape the conversations and upload them to an online course management system.

  4. Ask students to write a reflection after each conversation. The reflection guideline is provided below.

Rubrics for conversations with L1 speakers.

criteria5-4 points3-2 points1-0 point
Comprehension 10%– Comprehends most of the conversation when the interlocutor speaks slowly– Comprehends some of the conversation when the interlocutor speaks slowly– Comprehends little of the conversation when the interlocutor speaks slowly
Comprehensibility 10%– The interlocutor can understand most of your questions, comments, and replies.– The interlocutor can understand some of your questions, comments, and replies.– The interlocutor can understand few of your questions, comments, and replies.
Task Completion 40%Exchanges most information when meeting a friend for a casual chatExchanges some information when meeting a friend for a casual chatExchanges little information when meeting a friend for a casual chat
Interactional– Actively engages in the conversation with some (appropriate) pauses and hesitations– Engages in the conversation with long (inappropriate) pauses and hesitations– Disengages in the conversation with long periods of silence
Management 40%– Uses various actions to continue the conversation– Uses some actions to continue the conversation– Rarely uses actions to continue the conversation

Reflection guidelines

Reflection guidelines: your conversation with native speakers
A.Reflect two main areas:
a)Have you been an engaging conversation partner using the strategies learned?
b)Are you able to continue the conversation when trouble in conversation arises? What strategies did you use?
B.
a)Transcribe and type two well-performed examples of exchanges in Chinese between you and your partner. Write an observation per example.
b)Transcribe and type two exchanges in Chinese that did not go well. Write an observation for each example as how to improve the performance.
C.Type a half-page reflection in English summarizing what you did well, what you need to improve, and what difficulties/questions that you have.

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Published Online: 2018-04-26
Published in Print: 2018-04-25

© 2018 Walter de Gruyter GmbH, Berlin/Boston

Heruntergeladen am 16.10.2025 von https://www.degruyterbrill.com/document/doi/10.1515/caslar-2018-0003/html
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