Contents

Chapters in this book

1. Frontmatter I
2. Acknowledgements V
3. Contents VII
4. Introduction. Expert Systems and Organizations 1
5. Chapter 2. Devising Expert Systems in Organization Theory: The Organizational Consultant 35
6. Chapter 3. Creating an Expert System to Design Organizations: DESIGN 6 59
7. Chapter 4. Formalizing Organizational Theory: A Knowledge-Based Approach 79
8. Chapter 5. Building an Artificial Intelligence Model of Management Policy Making: A Tool for Exploring Organizational Issues 105
9. Chapter 6. Expert Systems Supporting Organization and Information Management 123
10. Chapter 7. Environmental and Organizational Interactions in the Design of Knowledge Based Systems: The METAL Case 155
11. Chapter 8. Casting Managerial Skills into a Knowledge Based System 171
12. Chapter 9. A Cost/Benefit Analysis of Expert Systems 185
13. Chapter 10. An Overview of Expert System Principles 195
14. About the Authors 225
15. References 231
16. Systematic index 247
17. Backmatter 250