Contents

Chapters in this book

1. I-VI I
2. Acknowledgements VII
3. Contents IX
4. Tables and figures XVI
5. Introduction: Teaching and researching in the multicultural/multilingual workplace 1
6. Chapter 1. Survival, participation, and access in a multicultural/multilingual setting 11
7. Chapter 2. Language choice, social identity, and authority in the multicultural/multilingual workplace 39
8. Chapter 3. Ethnography in the multicultural/multilingual workplace 69
9. Chapter 4. The Portuguese community of Toronto 87
10. Chapter 5. Working at Stone Specialities 109
11. Chapter 6. Bilingual life and language choice on the production floor 143
12. Chapter 7. Ways of communicating and experience at work 177
13. Chapter 8. Language choice, linguistic authority and social difference on the production floor 201
14. Chapter 9. Opportunity and empowerment in the multicultural/multilingual workplace 219
15. Chapter 10. Language, consent and relations of power 243
16. Notes 251
17. References 255
18. Appendix A: List of major occupational groups in 1986 census 267
19. Appendix B: Interview questions for managers, assistant managers and forepersons 270
20. Appendix C: Interview questions for the chairman of Stone Specialities 271
21. Appendix D: Language choice conventions 272
22. Appendix E: Language choice profile 273
23. Appendix F: Interview questions for workers 274
24. Index 277