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From laboratory to real life: Obstacles in common ground building

  • Arto Mustajoki
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Abstract

Common ground is one of the key terms in communication research. The term is also widely used in many other research fields, for example in politology, history and ethics. In communication research, common ground building is regarded as a permanent feature of interaction. However, in real life communicative encounters, this is true only for harmonious goal-oriented interaction (e.g. team meeting). The situation is very different in interaction which is non goal-oriented (small talk) or non-harmonious (hate speech, occasional negative comments). In actual communication, there are also persistent obstacles which complicate common ground building. The communicants may not recognise the need for it because of common ground fallacy. Ecocentrism, being an unavoidable feature of humans, hinders us from taking others’ perspective into full consideration. Cognitive biases complicate mutual understanding. False beliefs concerning other communicants’ opinions and knowledge make communicants put into the mental worlds of others things which are not there. In everyday communication, there are also situational factors which reduce our capacity to common ground building, such as tiredness, emotional overload and need to think of something which is more important than the current interaction.

Abstract

Common ground is one of the key terms in communication research. The term is also widely used in many other research fields, for example in politology, history and ethics. In communication research, common ground building is regarded as a permanent feature of interaction. However, in real life communicative encounters, this is true only for harmonious goal-oriented interaction (e.g. team meeting). The situation is very different in interaction which is non goal-oriented (small talk) or non-harmonious (hate speech, occasional negative comments). In actual communication, there are also persistent obstacles which complicate common ground building. The communicants may not recognise the need for it because of common ground fallacy. Ecocentrism, being an unavoidable feature of humans, hinders us from taking others’ perspective into full consideration. Cognitive biases complicate mutual understanding. False beliefs concerning other communicants’ opinions and knowledge make communicants put into the mental worlds of others things which are not there. In everyday communication, there are also situational factors which reduce our capacity to common ground building, such as tiredness, emotional overload and need to think of something which is more important than the current interaction.

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