Introduction

Chapters in this book

1. Frontmatter I
2. Acknowledgements V
3. Introduction VII
4. Contents XI
5. 1 Creating customers in the digital era 1
6. 2 The innovation process in disrupting environments 12
7. 3 Search and select sub-capabilities that enable offering development 36
8. 4 Vigilant innovation in the STM publishing sector 78
9. 5 Diving deeper: Learning from five rich case studies 98
10. 6 Looking for and validating opportunities: Future practice 118
11. 7 Final reflections on vigilant search and select 139
12. Bibliography 143
13. About the author 161
14. List of figures 163
15. List of tables 165
16. Index 167