Contents

Chapters in this book

1. Frontmatter I
2. Preface V
3. Contents VII
4. Brief biographical sketches of editors XI
5. 1. Organizational culture: forces that shape thinking, behavior, and success 1
6. 2. Corporate social responsibility reporting and sustainability 27
7. 3. Project management 51
8. 4. Consumer behavior: the importance of millennials in the tourism industry 84
9. 5. Performance appraisal: a critical tool in effective human resource management 94
10. 6. Job analysis: an application in a knowledge-intensive, high-performance SME 152
11. Index 169