3. Consultation and compensation – important issues in stakeholder management

Chapters in this book

1. Frontmatter I
2. Contents V
3. Foreword IX
4. Chapter 1. Introduction
5. 1. Aim of this book: providing success factors for labour market, benefit and pension reforms 2
6. 2. A brief recap of welfare state history 3
7. 3. Worlds of welfare capitalism: a framework for assessing the need for reforms and their successful implementation 11
8. 4. The LISC approach: legitimacy, implementation, stakeholders and communication 18
9. 5. Structure of the book 30
10. Chapter 2. Interviews with 12 heads of government
11. 1. Austria 34
12. 2. Denmark 56
13. 3. Estonia 80
14. 4. France 98
15. 5. Germany 126
16. 6. Greece 152
17. 7. Italy 175
18. 8. The Netherlands 204
19. 9. Poland 231
20. 10. Slovakia 255
21. 11. Spain 278
22. 12. United Kingdom 302
23. Chapter 3. Conclusion
24. 1. Legitimacy through domestic climate, external pressures and sound evidence 326
25. 2. Factors for successful implementation 334
26. 3. Consultation and compensation – important issues in stakeholder management 343
27. 4. Crucial communication in various arenas 349
28. Chapter 4. Epilogue – Learn from the past to be prepared for the future
29. 1. New challenges prompting the next wave of reforms 355
30. 2. Crucial areas for future reform 360
31. 3. Resulting challenges along the process dimension 368
32. Bibliography 370
33. Index 378