The use(fulness) of corpus research incross-cultural pragmatics: Complaining in intercultural service encounters

Chapters in this book

1. Frontmatter I
2. Contents V
3. Introduction: Pragmatics and corpus linguistics – a mutualistic entente 1
4. At the interface between grammar and discourse – a corpus-based study of some pragmatic markers 11
5. The subjectivity of basically in British English – a corpus-based study 37
6. Variation in advanced oral interlanguage: The effect of proficiency on style choice 65
7. The use(fulness) of corpus research incross-cultural pragmatics: Complaining in intercultural service encounters 93
8. Hesitation markers among EFL learners: Pragmatic deficiency or difference? 119
9. Evidentiality in discourse: A pragmatic and empirical account 151
10. Multi-modal corpus pragmatics: The case of active listenership 175
11. Discourse markers and the pragmatics of native and non-native teachers in a CLIL corpus 191
12. A cross-linguistic study on the pragmatics of intonation in directives 205
13. The discourse-grammar interface of regulatory teacher talk in the EFL classroom 235
14. Backmatter 263