Mercury Learning and Information
UX Lifecycle
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Über dieses Buch
This book is for business leaders looking to build software that creates better business outcomes by delivering effective product experiences. Over the last decade one of the biggest trends in technology has been a growing appreciation for the User Experience (UX). UX Lifecycle provides a UX methodology framework for implementing continuous improvement within organizations. It will help to address the basics such as defining what UX is; the importance of research; how UX is a process and not a job title; and where business value comes from improving efficiency, effectiveness, and satisfaction. At the heart of the UX process is the most important stakeholder - the user. This book will help you create the business case, education, processes, skills, tools, and the philosophy to deliver effective and enjoyable user experiences. These in turn will drive success in the modern software-enabled organization.
- Includes key considerations for creating a business case for UX within their organization and engaging senior business roles around the necessary business change required.
Information zu Autoren / Herausgebern
Clive Howard started his career as a developer working for digital agencies where he developed an understanding of the importance of design and usability to the success of technology projects. As an industry analyst he has written extensively on UX and has appeared at leading industry events.
Jeremy Baines has a background in graphic design but developed a deep understanding of software through founding his own technology startup. Working with successful web startups he built a reputation for leading-edge design and is an evangelist for UX, appearing in publications and industry events.
Fachgebiete
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Frontmatter
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Contents
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Preface
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Chapter 1: The Aim of This Book
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Chapter 2: What is UX?
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Chapter 3: Making the Business Case
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Chapter 4: Getting Started
31 -
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Chapter 5: Roles and Skills
45 -
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Chapter 6: UX Lifecycle: Introduction
55 -
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Chapter 7: UX Lifecycle Stage One: Discover
63 -
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Chapter 8: UX Lifecycle Stage Two: Build
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Chapter 9: UX Lifecycle Stage Three: Measure
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Chapter 10: Maturity Model
89 -
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Chapter 11: Case Study 1: Big Power Company
99 -
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Chapter 12: Case Study 2: Midsize Software Company
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Index
107
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