Chapters in this book

1. Frontmatter i
2. Contents vii
3. Acknowledgments xi
4. Introduction 1
5. Chapter 1. The End of Bureaucracy? 13
6. Chapter 2. Beyond Weber? 21
7. Chapter 3. New Conceptions of Bureaucracy, Democracy, and Citizenship 41
8. Chapter 4. Popular Dissatisfaction and Administrative Reform 63
9. Chapter 5. Universalistic Reforms 89
10. Chapter 6. Emulating the Private Sector 123
11. Chapter 7. The Reluctant Reformers: Japan and France 155
12. Chapter 8. Deprofessionalization: The Decline of the Civil Service Career 191
13. Chapter 9. Deprofessionalization: The Process of Politicization 209
14. Chapter 10. The End of the Nonpolitical Bureaucracy 241
15. Chapter 11. Constructing a Bureaucratic Apparatus in East-Central Europe 279
16. Chapter 12. The Politics of Bureaucratic Reform 305
17. Index 317