Chapters in this book

1. Frontmatter i
2. Contents v
3. Acknowledgments vii
4. Part One: Introduction
5. 1. Procedural Justice, Legitimacy, and Compliance 3
6. 2. Design of the Chicago Study 8
7. Part Two: Legitimacy and Compliance
8. 3. Legitimacy as a Theoretical Issue 19
9. 4. Measuring Legitimacy and Compliance 40
10. 5. Does Legitimacy Contribute Independently to Compliance? 57
11. Part Three: Citizens' Concerns When Dealing with Legal Authorities
12. 6. What Do People Want from Legal Authorities? 71
13. 7. Measuring the Psychological Variables 85
14. 8. Does Experience Influence Legitimacy? 94
15. Part Four: The Meaning of Procedural Justice
16. 9. The Psychology of Procedural Justice 115
17. 10. The Influence of Control on the Meaning of Procedural Justice 125
18. 11. Beyond Control 135
19. Part Five: Conclusions
20. 12. The Antecedents of Compliant Behavior 161
21. 13. The Psychology of Legitimacy 170
22. Appendix A: Questionnaire Used in First Wave of Chicago Study 179
23. Appendix B: Coefficient Alphas for Scales Used in the Analysis 220
24. Appendix C: Frequency Data 221
25. Notes 231
26. References 253
27. Afterword 269
28. Index 295