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CHAPTER 9. The Outcomes of HR Metrics and Analytics

  • Edward E. Lawler and John W. Boudreau
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Global Trends in Human Resource Management
This chapter is in the book Global Trends in Human Resource Management
© 2020 Stanford University Press, Redwood City

© 2020 Stanford University Press, Redwood City

Chapters in this book

  1. Frontmatter i
  2. CONTENTS v
  3. TABLES, FIGURES, AND EXHIBITS vii
  4. PREFACE AND ACKNOWLEDGMENTS xi
  5. THE AUTHORS xiii
  6. CHAPTER 1. What HR Needs to Do 1
  7. CHAPTER 2. The Role of HR 16
  8. CHAPTER 3. HR’s Engagement with Boards 23
  9. CHAPTER 4. Business Strategy and HR 28
  10. CHAPTER 5. HR Decision Science 39
  11. CHAPTER 6. HR Organization 52
  12. CHAPTER 7. Changes in HR Activity 58
  13. CHAPTER 8. Measuring Efficiency, Effectiveness, and Impact 65
  14. CHAPTER 9. The Outcomes of HR Metrics and Analytics 76
  15. CHAPTER 10. HR’s Role in Sustainability 85
  16. CHAPTER 11. Outsourcing HR 94
  17. CHAPTER 12. Information Technology in HR 101
  18. CHAPTER 13. HR Skills 111
  19. CHAPTER 14. Effectiveness of the HR Organization 121
  20. CHAPTER 15. Determinants of HR Effectiveness 129
  21. CHAPTER 16. Determinants of Organizational Performance 142
  22. CHAPTER 17. How HR Has Changed 154
  23. CHAPTER 18. What the Future of HR Should Be 165
  24. REFERENCES 177
  25. APPENDIX A. Research Partners 181
  26. APPENDIX B. Research Design 183
  27. APPENDIX C. 2013 Effective HR Management Survey: Global Study USA Feedback Report (N = 143) 189
https://doi.org/10.1515/9780804794558-012

Chapters in this book

  1. Frontmatter i
  2. CONTENTS v
  3. TABLES, FIGURES, AND EXHIBITS vii
  4. PREFACE AND ACKNOWLEDGMENTS xi
  5. THE AUTHORS xiii
  6. CHAPTER 1. What HR Needs to Do 1
  7. CHAPTER 2. The Role of HR 16
  8. CHAPTER 3. HR’s Engagement with Boards 23
  9. CHAPTER 4. Business Strategy and HR 28
  10. CHAPTER 5. HR Decision Science 39
  11. CHAPTER 6. HR Organization 52
  12. CHAPTER 7. Changes in HR Activity 58
  13. CHAPTER 8. Measuring Efficiency, Effectiveness, and Impact 65
  14. CHAPTER 9. The Outcomes of HR Metrics and Analytics 76
  15. CHAPTER 10. HR’s Role in Sustainability 85
  16. CHAPTER 11. Outsourcing HR 94
  17. CHAPTER 12. Information Technology in HR 101
  18. CHAPTER 13. HR Skills 111
  19. CHAPTER 14. Effectiveness of the HR Organization 121
  20. CHAPTER 15. Determinants of HR Effectiveness 129
  21. CHAPTER 16. Determinants of Organizational Performance 142
  22. CHAPTER 17. How HR Has Changed 154
  23. CHAPTER 18. What the Future of HR Should Be 165
  24. REFERENCES 177
  25. APPENDIX A. Research Partners 181
  26. APPENDIX B. Research Design 183
  27. APPENDIX C. 2013 Effective HR Management Survey: Global Study USA Feedback Report (N = 143) 189
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