Chapters in this book

1. Frontmatter i
2. Contents v
3. Tables and Exhibits vii
4. Preface and acknowledgments xi
5. The authors xiii
6. Chapter 1. What HR Needs to Do 1
7. Chapter 2. Research Design 13
8. Chapter 3. Role of Human Resources 22
9. Chapter 4. Human Resources Role with Boards 28
10. Chapter 5. Business and HR Strategy 32
11. Chapter 6. HR Decision Science 43
12. Chapter 7. Design of the HR Organization 57
13. Chapter 8. Activities of the HR Organization 64
14. Chapter 9. HR Metrics and Analytics: Uses and Comprehensiveness 70
15. Chapter 10. HR Metrics and Analytics: Effectiveness 85
16. Chapter 11. Outsourcing 93
17. Chapter 12. Use of Information Technology 101
18. Chapter 13. Human Resources Skills 110
19. Chapter 14. Effectiveness of the HR Organization 120
20. Chapter 15. Determinants of HR Effectiveness 129
21. Chapter 16. Determinants of Organizational Performance 142
22. Chapter 17. How HR Has Changed 152
23. Chapter 18. What the Future of HR Should Be 163
24. REFERENCES 175
25. Appendices 179