Chapters in this book

1. Frontmatter i
2. Contents vii
3. Figures and Tables ix
4. Acknowledgments xiii
5. Introduction 1
6. Part I: Problem Complexity and Problem Solving in the 21st Century
7. 1. Problem Complexity and Problem Solving in the 21st Century 9
8. 2. Action Learning and Breakthrough Problem Solving 30
9. Part II: Case Studies of Breakthrough Problem Solving with Action Learning Overview
10. 3. Sales and Marketing 63
11. 4. Technology Applications 81
12. 5. Environment and Sustainability 93
13. 6. National and Community Development 112
14. 7. Product and Services Innovation 128
15. 8. Corporate Culture and Ethics 142
16. 9. Talent Management and Development 154
17. 10. Virtual Settings 171
18. 11. Organizational Change and Learning 187
19. Part III: Principles and Strategies for Using Action Learning in Problem Solving
20. 12. Action Learning Principles and Strategies for Breakthrough Problem Solving 201
21. Bibliography 227
22. Index 235