Chapters in this book

1. Frontmatter i
2. CONTENTS vii
3. PART I. THE PROBLEM
4. Chapter 1. Old Rules, New Realities 3
5. Chapter 2. Overload 13
6. Chapter 3. How We Got Here and Why It Matters 44
7. PART II. A POTENTIAL SOLUTION
8. Chapter 4. Dual-Agenda Work Redesign: Understanding STAR at TOMO 77
9. Chapter 5. The Business Impacts of Work Redesign 113
10. Chapter 6. Work Redesign Benefits for Health, Well-Being, and Personal Life 146
11. PART III. LOOKING AHEAD
12. Chapter 7. Two Steps Forward, One Step Back 169
13. Chapter 8. Creating Sane and Sustainable Jobs 193
14. Acknowledgments 219
15. Appendix 1: Overview of Software Development Process and Jobs 225
16. Appendix 2: Methodology and Reflections on Corporate Fieldwork 227
17. Appendix 3: Ideas for Action 247
18. Notes 255
19. References 295
20. Index 315