Chapters in this book

1. Prelim pages i
2. Table of contents v
3. acknowledgements ix
4. The Business of Language 3
5. Research as Experience, Research as Method 35
6. Sense-Making and Coherence 55
7. Interpreting British Meetings 103
8. Comparing and Contrasting: Cross-Linguistic and cross-Cultural 137
9. Meetings as Genre 205
10. Cross-Culturally Speaking: On the Edge of Communication 227
11. Appendix: Questionnaire 249
12. Notes 255
13. References 263
14. Index 293