John Benjamins Publishing Company
“Making one’s path while walking with a clear head”
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Abstract
This chapter looks at (re-)constructing clients’ knowledge in coaching which represents an endemic interactive feature of this helping profession that aims to solve clients’ business-related concerns by developing concrete solutions tor their problems. The professional norm of enabling help for self-help locates all relevant information in the clients’ territory of knowledge. A dilemma may arise for professionals when clients dis-align in the construction of a solution, given that concrete plans of actions are required but should be developed co-actively based on the clients’ own knowledge. The chapter tackles the interactive consequences of such dis-aligning forms in one coaching session between a coach in training and his client. Data excerpts, analyzed with the help of (applied) conversation analysis, illustrate the coach’s strategies when struggling with this professional dilemma and the client’s strategies to resist the professional’s attempts to non-directively keep her on track.
Abstract
This chapter looks at (re-)constructing clients’ knowledge in coaching which represents an endemic interactive feature of this helping profession that aims to solve clients’ business-related concerns by developing concrete solutions tor their problems. The professional norm of enabling help for self-help locates all relevant information in the clients’ territory of knowledge. A dilemma may arise for professionals when clients dis-align in the construction of a solution, given that concrete plans of actions are required but should be developed co-actively based on the clients’ own knowledge. The chapter tackles the interactive consequences of such dis-aligning forms in one coaching session between a coach in training and his client. Data excerpts, analyzed with the help of (applied) conversation analysis, illustrate the coach’s strategies when struggling with this professional dilemma and the client’s strategies to resist the professional’s attempts to non-directively keep her on track.
Chapters in this book
- Prelim pages i
- Table of contents v
- Discourses of helping professions 1
- How practitioners deal with their clients' "off-track" talk 13
- Empathic practices in client-centred psychotherapies 33
- The interactional accomplishment of feelings-talk in psychotherapy and executive coaching 59
- “Making one’s path while walking with a clear head” 91
- Form, function and particularities of discursive practices in one-on-one supervision in Germany 123
- "I mean is that right?" 157
- Professional roles in a medical telephone helpline 179
- Anticipatory reactions 205
- “Doctor vs. patient” 227
- Time pressure and digressive speech patterns in doctor-patient consultations 257
- Neurologists' approaches to making psychosocial attributions in patients with functional neurological symptoms 289
- Name index 315
- Subject index 319
Chapters in this book
- Prelim pages i
- Table of contents v
- Discourses of helping professions 1
- How practitioners deal with their clients' "off-track" talk 13
- Empathic practices in client-centred psychotherapies 33
- The interactional accomplishment of feelings-talk in psychotherapy and executive coaching 59
- “Making one’s path while walking with a clear head” 91
- Form, function and particularities of discursive practices in one-on-one supervision in Germany 123
- "I mean is that right?" 157
- Professional roles in a medical telephone helpline 179
- Anticipatory reactions 205
- “Doctor vs. patient” 227
- Time pressure and digressive speech patterns in doctor-patient consultations 257
- Neurologists' approaches to making psychosocial attributions in patients with functional neurological symptoms 289
- Name index 315
- Subject index 319
