Chapters in this book

1. Prelim pages i
2. Table of contents v
3. Preface xi
4. Abbreviations, conventions and notations xiii
5. 1. Introduction 1
6. 2. Previous studies 7
7. 3. Methodology 33
8. 4. Individual situation comparisons 57
9. 5. Comparisons of social variables 117
10. 6. General discussion 179
11. 7. Sequential analysis of turn-taking 209
12. 8. Conclusions 293
13. Appendix: Request scenarios 299
14. References 307
15. Glossary of technical terms 313
16. Name index 317
17. Sunject index 319