Chapters in this book

1. Prelim pages i
2. Table of contents v
3. Preface xi
4. Acknowledgments xv
5. 1. Introduction 1
6. 2. Discourse, society and doctor-patient communication 5
7. 3. Doctor-patient communication 41
8. 4. The Doctor voice 63
9. 5. The Educator voice 87
10. 6. The Fellow Human voice 121
11. 7. Patients' voice 149
12. 8. Patterns of footing 185
13. 9. The Dynamic Consultation 189
14. 10. Concluding remarks 217
15. Bibliography 221
16. Appendices 235
17. Index 249