Answering the phone

Chapters in this book

1. Prelim pages i
2. Table of contents ix
3. Introductory remarks 1
4. Glossary of transcript symbols with an introduction 13
5. Part I: Taking turns speaking
6. An initial characterization of the organization of speaker turn-taking in conversation 35
7. A sketch of some orderly aspects of overlap in natural conversation 43
8. Part II: Implementing actions
9. Answering the phone 63
10. Investigating reported absences 109
11. “At first I thought” 131
12. Part III: Sequencing actions
13. Pre-announcement sequences in conversation 171
14. Collaborative turn sequences 225
15. The amplitude shift mechanism in conversational closing sequences 257
16. Index 299