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The USUS evaluation framework for user-centered HRI

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Abstract

This chapter presents the USUS evaluation framework for the user-centered assessment of interaction scenarios with humanoid robots based on the factors Usability, Social Acceptance, User Experience, and Societal Impact. It consists of (1) a theoretical factor-indicator framework and (2) a methodological framework. Each of the four theoretical evaluation factors is split up into several indicators, which are extracted and justified by literature review. The methodological framework is based on a method mix derived from various disciplines. It proposes the most feasible method for each indicator to be addressed in a human-robot interaction study. This chapter concludes with a validation and application process of the framework and a discussion and outlook on future work with the proposed USUS evaluation framework.

Abstract

This chapter presents the USUS evaluation framework for the user-centered assessment of interaction scenarios with humanoid robots based on the factors Usability, Social Acceptance, User Experience, and Societal Impact. It consists of (1) a theoretical factor-indicator framework and (2) a methodological framework. Each of the four theoretical evaluation factors is split up into several indicators, which are extracted and justified by literature review. The methodological framework is based on a method mix derived from various disciplines. It proposes the most feasible method for each indicator to be addressed in a human-robot interaction study. This chapter concludes with a validation and application process of the framework and a discussion and outlook on future work with the proposed USUS evaluation framework.

Chapters in this book

  1. Prelim pages i
  2. Table of contents v
  3. Introduction 1
  4. The human in the loop
  5. Helping robots imitate 9
  6. The role of expectations and situations in human-robot interaction 35
  7. Validating characterizations of sociality in HRI 57
  8. Attitudes toward robots and factors influencing them 73
  9. The USUS evaluation framework for user-centered HRI 89
  10. Toward making robots invisible-in-use 111
  11. Joint action, collaboration and communication
  12. A dynamic field approach to goal inference, error detection and anticipatory action selection in human-robot collaboration 135
  13. Accessing robot acceptance by motor interference 165
  14. Evaluation of robot body movements supporting communication 185
  15. The acquisition of word semantics by a humanoid robot via interaction with a human tutor 211
  16. Communication robots 235
  17. Designing domestic robots with personality 257
  18. Robots in therapy, safety and communication
  19. Touch-triggered withdrawal reflexes for safer robots 281
  20. Rehabilitation robots 305
  21. Notes 327
  22. Index 329
New Frontiers in Human–Robot Interaction
This chapter is in the book New Frontiers in Human–Robot Interaction
https://doi.org/10.1075/ais.2.07wei

Chapters in this book

  1. Prelim pages i
  2. Table of contents v
  3. Introduction 1
  4. The human in the loop
  5. Helping robots imitate 9
  6. The role of expectations and situations in human-robot interaction 35
  7. Validating characterizations of sociality in HRI 57
  8. Attitudes toward robots and factors influencing them 73
  9. The USUS evaluation framework for user-centered HRI 89
  10. Toward making robots invisible-in-use 111
  11. Joint action, collaboration and communication
  12. A dynamic field approach to goal inference, error detection and anticipatory action selection in human-robot collaboration 135
  13. Accessing robot acceptance by motor interference 165
  14. Evaluation of robot body movements supporting communication 185
  15. The acquisition of word semantics by a humanoid robot via interaction with a human tutor 211
  16. Communication robots 235
  17. Designing domestic robots with personality 257
  18. Robots in therapy, safety and communication
  19. Touch-triggered withdrawal reflexes for safer robots 281
  20. Rehabilitation robots 305
  21. Notes 327
  22. Index 329
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