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Acknowledgments

  • Peter Ikeler
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Hard Sell
This chapter is in the book Hard Sell
© 2016 Cornell University Press, Ithaca

© 2016 Cornell University Press, Ithaca

Chapters in this book

  1. Frontmatter i
  2. Contents vii
  3. Acknowledgments ix
  4. List of Abbreviations xiii
  5. 1. All Quiet on the Service Front? 1
  6. 2. The Making of Big-Box Retail 23
  7. 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target 52
  8. 4. Carrots, Sticks, and Workers: The Relations of Employment 85
  9. 5. A Regime of Contingent Control 120
  10. 6. Class Consciousness on the Sales Floor 149
  11. 7. Service Worker Organizing 183
  12. A Note on Class Consciousness 193
  13. References 203
  14. Index 217
https://doi.org/10.7591/9781501706080-001

Chapters in this book

  1. Frontmatter i
  2. Contents vii
  3. Acknowledgments ix
  4. List of Abbreviations xiii
  5. 1. All Quiet on the Service Front? 1
  6. 2. The Making of Big-Box Retail 23
  7. 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target 52
  8. 4. Carrots, Sticks, and Workers: The Relations of Employment 85
  9. 5. A Regime of Contingent Control 120
  10. 6. Class Consciousness on the Sales Floor 149
  11. 7. Service Worker Organizing 183
  12. A Note on Class Consciousness 193
  13. References 203
  14. Index 217
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