13. Human Resource Management: An Overview

Chapters in this book

1. Frontmatter i
2. Contents v
3. Introduction: The Concept of the Book 1
4. Part 1: Understanding the Industry
5. 1. Diversity and Planning: The Dynamic Nature of the Industry 9
6. 2. Attraction and Accessibility 17
7. 3. Labour Productivity 28
8. 4. Pay Determination 39
9. 5. The Nature of Service Labour 61
10. Part 2: Analysis: Some Empirical Studies
11. 6. The Principles of Biographical Analysis 73
12. 7. Mobility into Tourism 98
13. 8. Career Analysis and Labour Markets: A Study of the Career Paths of Hotel Managers 110
14. 9. Motivation and Occupational Choice: A Study of Orientations in Tourism 122
15. 10. Occupational Classification and Analysis 136
16. 11. Skill Accumulation Patterns: A Case of Culinary Skills 143
17. 12. Personal Career Strategies in the Context of Market Orientation 152
18. Part 3: Human Resource Development
19. 13. Human Resource Management: An Overview 163
20. 14. Vocational Education and Markets: Tourism Education 171
21. 15. Planning and Development 181
22. Bibliography 186
23. Index 198