Appendix 2: 15-day Training Schedule for a Call Center

Chapters in this book

1. Frontmatter i
2. Contents v
3. Preface vii
4. Introduction 1
5. Chapter 1: English as a Language of Decolonization 8
6. Chapter 2: Biliteracy and Globalization 29
7. Chapter 3: In What Languages is English Taught? 44
8. Chapter 4: What is Taught? 60
9. Chapter 5: In What Contexts is English Taught? 76
10. Chapter 6: How Much is Learned? 91
11. Chapter 7: Conclusions 104
12. Appendix 1: Non-scheduled 108
13. Appendix 2: 15-day Training Schedule for a Call Center 112
14. Appendix 3: Photos 117
15. Bibliography 119