CHAPTER I WHAT’S THE PROBLEM?

Chapters in this book

1. Frontmatter 1
2. TABLE OF CONTENTS 4
3. PART 1
4. PREPARING FOR THE SCALING EXPEDITION 7
5. CHAPTER I WHAT’S THE PROBLEM? 8
6. CHAPTER II MAPPING THE JOURNEY TO SCALE 28
7. CHAPTER III MANAGING THE SCALE EXPEDITION: THE POWER OF VALUE NETWORKS 58
8. CHAPTER IV CONFIGURING VALUE NETWORKS 66
9. CHAPTER V WORKING WITH VALUE ROLES: MANAGING OUR NETWORK 90
10. CHAPTER VI SCALE STORIES 102
11. PART 2
12. WORKING ON YOUR JOURNEY TO SCALE 141
13. CHAPTER VII BASE CAMP VISIONING: WHERE ARE WE GOING? 142
14. CHAPTER VIII SOLUTION 154
15. CHAPTER IX ORGANISATION 174
16. CHAPTER X BOOKENDS 184
17. CHAPTER XI MOVERS 196
18. CHAPTER XII SHAPERS 206
19. CHAPTER XIII DEVELOPING VALUE NETWORKS 214
20. CHAPTER XIV SCALE STRATEGY 228
21. AFTERWORD
22. Looking across the range 235
23. Further resources 236
24. Acknowledgements 238
25. About the authors 240