Appendix

Chapters in this book

1. Frontmatter I
2. Series Editor’s Foreword: About Knowledge Services VII
3. Preface XI
4. Contents XIII
5. List of Figures XIX
6. List of Tables XXI
7. 1 Introduction to the Value of Knowledge 1
8. 2 Knowledge as an Enterprise Function 28
9. 3 Knowledge as an Economic Resource 62
10. 4 The Knowledge Value Chain 105
11. 5 Increasing Knowledge ROI 125
12. 6 Knowledge to Value 154
13. 7 Knowledge Strategy 175
14. Appendix 205
15. About the Author 213
16. Other books by Timothy Powell 215
17. Acknowledgments 217
18. Intellectual Property Notices 225
19. Works Cited 227
20. Index 233