The order of ordering
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Emma Richardson
Abstract
This chapter examines how, in video-recorded public house service encounters between customers and bartenders, different objects emerge and are constituted as essential resources in accomplishing the service encounter at the bar. The objects of interest are the cash till and the tables in the bar, as well as the bar environment itself. Using ethnomethodology and conversation analysis, we show how the bartenders and customers recruit and index these objects at particular junctions in the ordering sequence, and how they work collaboratively with spoken talk to progress the activity of ordering. This chapter aims to expand thinking on how embodied conduct may be analysed in conjunction with talk, and highlights the integral nature of objects to the progression of social life.
Abstract
This chapter examines how, in video-recorded public house service encounters between customers and bartenders, different objects emerge and are constituted as essential resources in accomplishing the service encounter at the bar. The objects of interest are the cash till and the tables in the bar, as well as the bar environment itself. Using ethnomethodology and conversation analysis, we show how the bartenders and customers recruit and index these objects at particular junctions in the ordering sequence, and how they work collaboratively with spoken talk to progress the activity of ordering. This chapter aims to expand thinking on how embodied conduct may be analysed in conjunction with talk, and highlights the integral nature of objects to the progression of social life.
Chapters in this book
- Prelim pages i
- Table of contents v
- Acknowledgements vii
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Introduction
- On the interactional ecology of objects 3
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Part A. Objects as situated resources
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Organising and sequencing
- The order of ordering 31
- Initiating activity shifts through use of appraisal forms as material objects during performance appraisal interviews 57
- “I’ll just see what you had before” 79
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Participating and involving
- Objects as tools for talk 101
- Photo sharing as a joint activity between an aphasic speaker and others 125
- Organising the soundscape 145
- Cultivating objects in interaction 169
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Part B. Objects as practical accomplishments
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Shaping and creating
- Cooking instructions and the shaping of things in the kitchen 199
- To follow the materials 227
- Having a ball 249
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Experiencing and identifying
- Establishing joint orientation towards commercial objects in a self-service store 271
- Artworks as touchable objects 295
- Incidental and essential objects in interaction 319
- Envisioning the plan in interaction 339
- Instructed objects 357
-
Epilogue
- Trajectories of the object in interaction 381
- Person index 389
- Subject index 391
Chapters in this book
- Prelim pages i
- Table of contents v
- Acknowledgements vii
-
Introduction
- On the interactional ecology of objects 3
-
Part A. Objects as situated resources
-
Organising and sequencing
- The order of ordering 31
- Initiating activity shifts through use of appraisal forms as material objects during performance appraisal interviews 57
- “I’ll just see what you had before” 79
-
Participating and involving
- Objects as tools for talk 101
- Photo sharing as a joint activity between an aphasic speaker and others 125
- Organising the soundscape 145
- Cultivating objects in interaction 169
-
Part B. Objects as practical accomplishments
-
Shaping and creating
- Cooking instructions and the shaping of things in the kitchen 199
- To follow the materials 227
- Having a ball 249
-
Experiencing and identifying
- Establishing joint orientation towards commercial objects in a self-service store 271
- Artworks as touchable objects 295
- Incidental and essential objects in interaction 319
- Envisioning the plan in interaction 339
- Instructed objects 357
-
Epilogue
- Trajectories of the object in interaction 381
- Person index 389
- Subject index 391
